One role. Three businesses. Consistent support.

Since 2025 I have coordinated people and office operations across Waftpay, ASAP Credit and Intouch VAS. Everything before it built the discipline this role needs.

Faith Kerubo Ong’anyo at work in her office

Group Office Admin & HR Assistant

I help maintain consistent people and office operations in a multi-company environment. My work depends on discretion, accuracy and organised follow-through, and it repeats every week without a gap.

  • Support HR and administration across all three businesses
  • Coordinate recruitment from screening to onboarding
  • Maintain confidential employee records
  • Support payroll preparation
  • Track leave and attendance
  • Prepare HR and administrative reports
  • Coordinate meetings and follow-up actions
  • Support daily office operations across teams
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The journey here.

  1. 2025 to present

    Waftpay | ASAP Credit | Intouch VAS

    Group Office Admin & HR Assistant

    HR administration, recruitment and employee operations

    I coordinate people and office support across three businesses, including recruitment, records, payroll preparation, leave, attendance, reporting and meetings.

  2. 2024 to 2025

    Range Rover Centre

    Office Administrator

    Office operations, customer experience and service coordination

    I managed front-office activity, customer enquiries, service coordination, sales documentation, employee attendance, staff schedules, filing and operational records.

  3. 2023

    Automated

    Digital Marketer

    Lead generation and customer engagement

    I coordinated targeted digital marketing activity focused on customer leads and audience engagement.

  4. 2022

    LipaLater

    Sales Agent

    Consumer credit, customer acquisition and documentation

    I processed customer applications, maintained supporting records and explained sales requirements clearly.

  5. 2020 to 2021

    Equity & M-Pesa Agent

    Sales Associate

    Financial transactions, reconciliation and customer service

    I processed transactions, reconciled balances, maintained records and assisted customers with service enquiries.

Sectors behind the record.

Five commercial environments that shaped my documentation, stakeholder communication and service discipline.

  • Financial TechnologyWaftpay
  • Consumer CreditASAP Credit, LipaLater
  • Value-Added ServicesIntouch VAS
  • Automotive Retail & ServiceRange Rover Centre
  • Agency Banking & Mobile MoneyEquity & M-Pesa Agent